Testimonials

“What I love about the Artemis IT team is that I don’t have to worry about keeping up with technology. I trust their recommendations, I trust them; so that’s a value to me.”

– Nancy Domonousky, Managing Partner, Peninsula Title

“We went into that decision process of: do we hire our own IT staff or do we consider this concept of managed services? So Artemis was really a great solution that we ended up with.”

– Ryan Rogers, CEO and VP of Administration, Brevard Achievement Center

“We’ve been partners with Artemis for quite a few years now, so we feel like we have an incredibly reliable partner in a business that is all about reliability.”

-Keith Winsten, Executive Director, Brevard Zoo

We have never had an issue during my time here where a technological issue has stopped us from getting something done that we needed to get done. We have that trust of knowing that there’s multiple individual people that we can reach out to who we know have ownership in whatever the problem is.

-Joel and Mark Boyd – Attorneys at Law, Boyd & Boyd PA

We absolutely would recommend Artemis, not withstanding the fact that we’ve been with them for over 9 years, specifically from my position of leading the IT department at our company just knowing that I don’t have to worry about day to day issues that exist.

-Marc Giguere – VP of Information Technology, Edge Information Technology

People rely on us to be able to respond to them. Artemis transitioned some of our systems a couple of years ago to help increase that reliability and access. Artemis has helped us meet our needs for reliability and infrastructure so we can focus on how we can deliver our best services.

-Libby Donoghue – Executive Director, 211 Brevard

Brevard Zoo welcomes over 465,000 guests annually, 45% of which are tourists from outside Florida and the US. The Zoo has an annual economic impact exceeding $59.5 million while earning 90% of its funds through admission-related income. Brevard Zoo is a Top Thirty Zoo in this year’s US News and World Report and has achieved an accreditation from the Assoc. of Zoos and Aquariums – less than 10% of the 2,800 exhibitors licensed by the USDA meet this rigorous standard.

For over 10 years, Artemis has been up to the challenge of designing, implementing, and supporting Brevard Zoo’s diverse and expansive infrastructure. With a broad range of business functions and a multitude of facilities spread across 56 acres, keeping Zoo staff and equipment connected presents ongoing technical and logistical challenges. Animal habitats, viewing platforms, administrative offices, veterinarian facilities, retail shops, zip line and rope courses, educational and conservation programs and facilities, frequent community events, and summer camps; the range of activities and functions is amazing and ever growing.

To support the Zoo’s mission and growth, a multi-year fiber backbone project and a recent mesh Wi-Fi project are establishing new connections and upgrading existing ones across the site. Artemis also provides a complete suite of technology management and support services that span the Zoo’s on premise network, private cloud, Office 365, hosted VoIP phone system, surveillance system, wireless network, audio / visual systems, cybersecurity, and facility security systems.

As Brevard Zoo grows, so does its commitment to conservation and education. With Artemis as its technology management partner, Zoo executives and staff count on Artemis to go the extra mile to help the Zoo tackle new challenges with innovative and cost-effective solutions and services.

Artemis Customer Profile: Richard’s Paint Manufacturing

In 1954, two brothers, Edward and Joseph Richard, painter’s living and working in Hialeah, Florida, opened a local paint retail store called Richard Brothers Paints. The Richard brothers, along with their wives, worked in a 1,200-square foot building and started their business with an investment of less than $500.00. Today, Richard’s Paint Manufacturing, is a sprawling 100,000 square foot facility located in Rockledge, Florida, producing more than 2 million gallons of paint per year. Richard’s also has standalone and collocated retail locations, representatives across the US, and distributors as far away as China.

As the company grew, so did Richard’s IT needs. Increasing reliance on computer systems was not confined to the company’s administrative functions, but spread throughout the sales, research and development, manufacturing, and logistics departments.

Although Richard’s had internal staff that could address many end user support issues, the company relied on an outside vendor for server and critical network support. However, the vendor was not sufficiently responsive, even when productivity and the company’s ability to conduct business were impacted.

Due to Artemis’ professional reputation and goodwill in the community, Richard’s reached out to Artemis to see if they could provide the responsive support the company needed plus ongoing advisement on technology planning and management. After a proposal review and vetting process, Richard’s selected Artemis as its technology management and support partner.

Today, Artemis provides 24/7 network monitoring, rapid support, cybersecurity, and data backup services to Richard’s headquarters and retail locations. Completed projects include upgrades of critical network infrastructure, data management, migration from on premise Exchange email to Microsoft Office 365, and implementation of a multi-tiered, managed backup system. Artemis’ included “virtual CIO” advisement and planning services helps to ensure IT is keeping in lockstep with the business.