Our Proactive, Full-Service Approach to Making IT Work for You
At Artemis, we have spent nearly 30 years building a technology stack and support methodology that will keep your IT services running smoothly and ensure your investments in technology turn your IT infrastructure into a strategic asset that drives organizational performance.
To help businesses like yours stay productive, secure, and on track, we present IT Core Managed Services, a comprehensive IT system and service solution that handles all your core computer system and support needs. When it comes to technical support, we understand you need high-quality services that proactively align with your strategic business model and are responsive when your team requires assistance. We empower you to stay focused on what you do best by doing what we do best, we Make IT Work!
Artemis Brings Value
We continuously strive to be a “best in class” IT support provider, and we look to partner with customers with the same objective in their respective fields. How do we do this? We spend thousands of hours per month “thinking about IT,” benchmarking against our peers, and supporting clients in a wide variety of industries. Over nearly three decades, we have leveraged this collective experience to develop our IT Core system and support model. We maintain a forward-thinking and ever-evolving approach to IT services, focusing on driving value and leveraging our team of experts to advance your company.
- Day-to-Day User Support
- Core Network Infrastructure
- Cloud Computing and Services Integration
- On-Premise Computing and End User Device Management
- Security and Compliance Requirements
- Disaster and Business Continuity
- IT Leadership and Strategy
- Management and Consultation
- Proactive Maintenance
- Proven Technology Stack
What Is IT Core Managed Services?
As your outsourced IT department, we provide you with the resources of an enterprise IT organization at a price that fits your budget. We achieve this by leveraging the right resource for the specific need in an approach that is proactive, efficient, and allows for quick engagement to resolve issues.
IT Core is not a single product or service offering. It is an integrated approach to IT infrastructure and managed support that provides your organization with a solid and secure foundation from which to launch.
IT Core includes providing quick support for your end users from our in-office service desk and field staff, a network operations team that monitors and proactively supports your environment, a professional services group that executes on specific projects, and an assigned IT Strategist who ensures your IT systems and plans align with our organization’s strategic objectives.
IT Core’s Comprehensive Approach:
- SMARTteam Service Support Model
- SMARTstack Integrated IT Infrastructure
- A Solid, Secure Foundation that Empowers Productivity
- Quick End-User Support From Our Service Desk and Field Staff
- Network Operations Team For Monitoring and Proactive Support
- Professional Services For Specific Projects
- Assigned IT Strategist For Alignment With Strategic Objectives
Artemis IT’s Core Services
SMARTteam Service Support Model:
Our SMARTteam model offers you a complete IT department, with a team of experts providing comprehensive support beyond technical assistance. We strategically place professionals to ensure diverse expertise and alignment with your business goals. Your IT Strategist works closely with you to maximize ROI on technology investments while maintaining a secure and productive IT infrastructure.
The Right Tools For the Job:
Technology is a collection of tools. The value you realize from those tools depends on selecting the right tools and knowing how to use, maintain, and support them. When integrated properly, they empower your productivity, team collaboration, and communication while protecting your data and enhancing your ability to execute your mission.
SMARTstack Integrated IT Infrastructure:
SMARTstack empowers your organization with a set of integrated core technologies that provide operational efficiency and security for even the most demanding environments. By aligning with SMARTstack, you gain access to collective customer knowledge and a support team with deep expertise in these technologies, ensuring timely and effective support.
