Retail

Improve customer relationships with customized IT

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Retail businesses are fast paced and ever changing to optimize their services to meet and hopefully exceed
customer expectations.

At the same time they must maintain a conducive work environment for employees.  Business environments like these require dependable behind-the-scenes programs, procedures,  training,  planning,  forecasting, and most importantly an integrated network system.

As a retail business,  your system must be capable of hosting a variety of applications and equipment that ensures accurate sales, pricing, communications, vending, PCI compliance, security, and confidentiality of data to name a few.  That’s where we come in.

Challenges

In the retail environment,  customers expect the best.  They are driven by value, convenience,  efficient service,  and satisfaction.  Businesses who fail to meet these customer expectations fall short of the mark and are not maximizing their business potential.

Designs

Retail designs are far from simple and straight forward.  Designs must include systems and processes that ensure smooth transactions,  sales,  recordkeeping,  data storage, backups,  and information technology (networks and infrastructure) that can handle the flow.

Some of the elements that should be included in an
IT retail design are:

  • Online sales
  • In store shopping
  • Cost and budgets
  • Flexibility, consistency and dependability
  • Deployment and distribution of goods
  • POS systems
  • Work stations
  • Data storage
  • Backup system
  • Servers, tape drives, redundancy, and like components
  • Backoffice environment and equipment
  • Software applications
  • Spam and virus solutions
  • Support and Service

Our retail industry IT designs include solutions for:

  • Payment Card Industry – Data Security Standard (PCI-DSS) for security
  • Point of Sale
  • Cash Registers
  • Credit Card Swiping

Support and service of retail systems is available from Artemis.

We can help design and manage retail systems that provide dependability and customer satisfaction.

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